Effective Date: July 30, 2026
Last Updated: July 30, 2026
Store: Pull Drop
Website: Pulldrop.shop
Contact: support@Pulldrop.shop
Your Privacy, Your Control
At Pull Drop, we believe you have the right to understand and control how your personal information is collected, used, and shared. This page is dedicated to explaining your privacy choices clearly and making it easy for you to exercise them — without having to navigate legal documents or jump through unnecessary hoops.
1. What Information We Collect
When you visit or shop at Pulldrop.shop, we may collect the following types of information:
Information You Give Us Directly:
- Name and email address
- Shipping and billing address
- Payment information (processed securely by Stripe — never stored on our servers)
- Messages you send to our support team
Information Collected Automatically:
- IP address and browser type
- Pages visited and time spent on our site
- Device type (desktop, mobile, tablet)
- Referring website or search terms that brought you to us
- Cookie and tracking data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your customer service inquiries
- Improve our website and product offerings
- Send marketing emails — only if you have opted in
- Detect and prevent fraud
- Comply with our legal obligations
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes — ever.
3. Your Right to Opt Out of Marketing Emails
If you have subscribed to Pull Drop marketing emails and wish to stop receiving them, you have two easy options:
Option 1 — Unsubscribe Link
Every marketing email we send contains an unsubscribe link at the bottom. Click it and you will be removed from our mailing list immediately.
Option 2 — Email Us Directly
Send an email to support@Pulldrop.shop with the subject line "Unsubscribe" and we will remove you from our marketing list within 2 business days.
Please note that opting out of marketing emails does not opt you out of transactional emails related to your orders, such as order confirmations, shipping notifications, and return updates. These are necessary to fulfill your purchase and cannot be disabled.
4. Your Right to Access Your Data
You have the right to request a copy of the personal information Pull Drop holds about you. To make a data access request:
📧 Email: support@Pulldrop.shop
Subject Line: Data Access Request
Please include your full name and the email address associated with your account or order. We will respond within 30 days with a summary of the personal data we hold.
5. Your Right to Correct Your Data
If any personal information we hold about you is inaccurate or incomplete, you have the right to request a correction. Contact us at support@Pulldrop.shop with the details of what needs to be updated and we will make the correction promptly.
6. Your Right to Delete Your Data
You have the right to request that Pull Drop delete the personal information we hold about you. To submit a deletion request:
📧 Email: support@Pulldrop.shop
Subject Line: Data Deletion Request
Please be aware that certain information may need to be retained for legal, tax, or accounting purposes even after a deletion request — for example, order records required by law. We will inform you of any such limitations when we respond to your request.
We will process all deletion requests within 30 days.
7. Your Right to Restrict Processing
You have the right to request that we limit how we process your personal data in certain circumstances — for example, if you contest the accuracy of your data or object to how it is being used. Contact us at support@Pulldrop.shop to make a restriction request and we will respond within 30 days.
8. Your Cookie Choices
We use cookies and similar tracking technologies on Pulldrop.shop. You have full control over non-essential cookies and can manage your preferences at any time through the following options:
Cookie Consent Banner
When you first visit our site, a cookie consent banner gives you the option to accept all cookies, reject non-essential cookies, or customize your preferences by category.
Browser Settings
You can control, block, or delete cookies directly through your browser settings:
- Google Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and Site Permissions
Third-Party Opt-Out Tools
- Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
- Google Ads Settings: adssettings.google.com
- Meta Ad Preferences: facebook.com/ads/preferences
- Network Advertising Initiative: optout.networkadvertising.org
Please note that disabling certain cookies may affect your ability to use some features of our website, including the shopping cart and checkout process.
9. California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information:
- Right to Know — The right to know what personal information we collect, use, share, or sell
- Right to Delete — The right to request deletion of your personal information
- Right to Opt Out of Sale — Pull Drop does not sell personal information
- Right to Non-Discrimination — We will never treat you differently for exercising your privacy rights
To submit a California privacy request, email us at support@Pulldrop.shop with the subject line "California Privacy Request". We will respond within 45 days.
10. Nevada Privacy Rights
Nevada residents have the right to opt out of the sale of certain personal information. Pull Drop does not sell personal information. If you have questions about this, contact us at support@Pulldrop.shop.
11. Virginia Privacy Rights (VCDPA)
As a business based in Virginia, Pull Drop respects the rights granted to Virginia residents under the Virginia Consumer Data Protection Act (VCDPA), including:
- The right to access personal data we hold about you
- The right to correct inaccuracies in your personal data
- The right to delete your personal data
- The right to obtain a copy of your personal data in a portable format
- The right to opt out of targeted advertising and profiling
To exercise any of these rights, contact us at support@Pulldrop.shop. We will respond within 45 days, with the option to extend by an additional 45 days where reasonably necessary.
12. Do Not Track
Some browsers include a "Do Not Track" (DNT) signal that tells websites you prefer not to be tracked. Our website does not currently respond to DNT signals, as there is no consistent industry standard for doing so. You can manage your tracking preferences using the cookie controls described in Section 8 above.
13. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of 5 years for tax and accounting purposes. You may request deletion of other personal data at any time as outlined in Section 6.
14. How to Contact Us About Your Privacy
For any privacy-related request, question, or concern — including to opt out of marketing, request your data, or submit a deletion request — please contact us directly:
📧 Email: support@Pulldrop.shop
🌐 Website: Pulldrop.shop
📍 Address: 1339 Englewood St, Lynchburg, VA 24501, United States
We are committed to responding to all privacy requests within 30 days and to handling your personal information with the respect and care it deserves.